Position Overview & Specifications

Job brief

A Barista is an expert in the preparation and serving of espresso-based drinks. These professionals are masters of latte art and create intricate images with milk foam when crafting cappuccinos. A Baristas typically has extensive knowledge of coffee beans and blends and should also know how to operate and maintain espresso machines. As they come into direct contact with clients throughout the working day, it is important for a Barista to have excellent customer service skills to always create and maintain a welcoming atmosphere at all times.

Responsibilities

As a front-of-house employee, a Barista represents the brand and the culture of an establishment and provides clients with professional and friendly service. Their duties may include the following:

· Grinding and brewing coffee

· Developing and maintaining expert knowledge of coffee and educating clients and colleagues about these coffees

· Consistently providing well-crafted, beautifully presented and tasty beverages

· Taking client orders and receiving payment

· Speaking and interacting with both new and regular customers

· Maintaining a clean and sanitised working environment

· Following health and safety guidelines

· Regularly performing stock checks in the coffee bar and placing new orders

· Following recipes and presentations for food and beverage items, if needed

· Being aware of and following operational policies and procedures

· Being punctual and maintaining regular and consistent attendance

· The ability to work flexible hours and shifts which may include early mornings, late nights, weekends and bank holidays

· Contributing to a positive work environment

Requirements

The experience requirements for Baristas vary depending on the available position, the work environment and the employer’s preference. Employers who offer on-the-job training typically require no previous experience, whereas others may expect candidates to have a year or more experience in the coffee service industry. As the job involves working with customers, previous experience in a customer-facing environment, such as the hospitality or retail industries is beneficial.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 24 per week

Salary: £15,074.00-£21,953.00 per year

Benefits: