Position Overview & Specifications

Amazon account manager

Job details

Posted 26 February 2023 Salary £35000 - £40000 per annum LocationLondon Job type Permanent - Full Time DisciplineProduct Management Reference158596_1677492744 Contact NameJasmine Bindley

Job description

Major Players are looking for an experienced Amazon Account Manager to add to a rapidly expanding marketing team.

***FOR THIS ROLE YOU WILL NEED TO HAVE KNOWLEDGE ON SELLER CENTRAL***

This role centres around overseeing and improving the UK marketplace performance.

Having recently taken the decision to inhouse, and build their very own Amazon team, this is a great opportunity for someone who is comfortable challenging and improving current processes to help drive the Amazon channel forward.

With the significant year-on-year growth at this business - there's huge potential for you to really shine!

Role responsibilities:

Stock management: Highlighting any lines which are at risk of being OOS, stock forecasts based on run rates and YoY performance, shipment management & creation in conjunction with local warehouse, any missing unit reconciliation, liaising with other sales channels and Europe lead to ensure adequate stock is allocated.
Account maintenance: Creating, answering and pursuing any seller support cases, removing any negative account or product level reviews, answering any listing questions and responding to any customer support queries.
Listings & catalogue maintenance: Handling creation, health and updates of any new or existing listings. Liaising with design & SEO to improve where possible. Regularly checking the catalogue to maintain current listings.

SEO: Creation, or management of creation for titles, bullet points, descriptions and backend keywords to be updated seasonally to perform to maximum capacity.
Forecasting: Stock forecasting to ensure peak marketplace performance .
Communication & Reporting: Regularly liaising with warehouse, trading, finance, marketing and the internal Amazon teams to ensure peak marketplace performance.
Transition from agency led Account Management to inhouse

Requirements

Strong knowledge of Amazon infrastructure and Seller Central interface
Strong experience in stock management
SEO and copywriting know-how
Experience having sole ownership and responsibility over an ecommerce sales channel
Experienced with 7 day deals, lightning deals & promotions. Creation and maintenance of deals & promotions during peak times
Comfortable with using data to forecast for both sales and spend
Innovative and proactive
Meticulous attention to detail