Position Overview & Specifications
We are a well-established freight forwarding company servicing the whole of Scotland. The successful candidate will join a close-knit operation and help ensure we continue to provide an excellent service to our customers.
The ideal candidate will have excellent attention to detail, proven experience in a data entry role or similar and thrive under pressure. Experience using programmes such as Microsoft Excel and Word are required for compiling reports and analytical data.
We at M&H Carriers aim for a team-orientated and friendly environment and strive to bring a sense pride and ownership in what we do. The successful candidate will be working in our growing compliance team.
Duties will include, but not limited to:
- Extracting data from various systems to compile and maintain databases and reports.
- Written & verbal communication with other departments and customers.
- Ensuring daily, weekly and monthly reports are updated and available for managers in a timely manner.
- Update internal CRM system.
- Analysis of business data.
- Manage customer onboarding process.
- Work with external customers data & systems.
- Dealing with Insurance and claims enquiries.
- Key account reporting.
Skills / Experience:
- Computer literate including knowledge of Microsoft packages.
- Excellent communication skills, both written and verbal.
- Self-motivated with the ability to work to set deadlines.
- Knowledge of the parcel/freight industry advantageous but not essential.
- Ability to produce reports and analyse data.
- Knowledge of Microsoft Share-Point.
Hours are 8am to 4:00pm Monday to Friday.
Job Types: Full-time, Permanent
Salary: £23,500.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Dundee: reliably commute or plan to relocate before starting work (required)
Experience:
- data entry: 1 year (preferred)
- logistics: 1 year (preferred)
Work Location: One location