Position Overview & Specifications
Why loveholidays?
At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away.
At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away.
The impact you'll have
Reporting to the Head of Analytics, the Data Analyst will work in a high performing team to deliver deep analyses and best in class visualisations in order to help stakeholders understand performance and unlock key opportunities.
Your day-to-day
- Analysing user journeys, be that from the perspective of a customer making a booking, or at various touch points up until they return from their trip.
- Building out clear and clean visualisations and reports (we use Looker and Looker Studio) in order to support stakeholders to understand the key drivers and levels of their KPIs.
- Working with stakeholders to help define the metrics that best enable us to understand the wins and opportunities within the business.
- Discovering and analysing key audiences and segments.
- Participate in knowledge sharing and continuous development within the analytics team, in order to help drive both individual and team growth.
- Working with data scientists and stakeholders to put forward test hypotheses and understand the performance of those tests.
Your skill set
- Experience with analytics and reporting, ideally in an e-commerce environment.
- Strong SQL capabilities.
- Experience using a visualisation tool such as Tableau, Power BI or Looker.
- Strong commercial awareness.
- Collaborative approach and good relationship builder.
- Excellent verbal, written and presentation skills and an ability to communicate at all levels.
Desirable skills
- Experience of a programming language (such as R or Python).
- Experience with analyting A/B tests at scale.
- Experience with CX and operational systems and data.
What we'll give back to you
- Company pension contributions at 5%.
- Individualised training budget for you to learn on the job and level yourself up.
- Discounted holidays for you, your family and friends.
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum.
- Ability to buy and sell annual leave.
- Subsidised gym memberships.
- Cycle to work scheme, season ticket loan and eye care vouchers.
At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.