Position Overview & Specifications
Job Title: Receptionist (Job Share)
Salary: £21,223.00 to £26,215.00 per annum (pro-rata), dependent on skills and experience
Hours of Work: 22.5 hours per week. Monday to Friday 12.30pm to 5pm with expectation to work full time to cover job share partner’s absence
Location: Falkirk
The Role
At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.
Link is looking for a Receptionist to provide reception services to Link’s Falkirk office which includes processing all incoming mail in an efficient and professional manner, ensuring all mail is distributed securely to the appropriate person/department and to print off and post out any incoming requests from departments. In addition, the postholder will update cases on Advice Pro with incoming mail for the Advice Services team.
As well as maintaining the security and appearance of the reception area, the successful candidate will receive visitors and follow procedures for signing in to maintain the security and safety of visitors and staff.
The role also includes providing administrative services to Link Housing Core team and the Falkirk Office as well as administering the Signing In App, ensuring updates are carried out when required and phones are kept charged.
About You
You will have knowledge and commitment to good customer care and equal opportunities and proven experience of working in a reception or front-line role.
Proven experience of establishing and maintaining administrative systems, both manual and computer based is required for this position.
This role requires extensive experience of using Microsoft Word and Excel at a basic level as well as experience of using Microsoft Outlook at an intermediate level including diary management. Excellent communication skills and the ability to work effectively and use your own initiative is essential for this role.
In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.