Position Overview & Specifications
We are looking for an enthusiastic people to work part-time, 16 hours per week, front of house in a busy pub, as you will be serving alcohol, you must be over 18 years old. You must be able and willing to work days, evenings and weekends. More hours may be available.
The right person will deliver friendly, efficient customer service and create a warm and welcoming atmosphere to all of our customers, with the key aim of retaining and attracting new customers.
Customer focus
- Have excellent customer service skills
- Be friendly, smiley and sociable
- Remain calm, patient and polite if receiving customer feedback
- Be helpful and go out of your way to help our customers
Drive
- Be confident and self motivated
- Demonstrate a passionate commitment to the business
- Welcome and embrace change with a positive attitude
- Be able to work unsupervised in a busy environment
- Be able to prioritise duties
Personal Integrity
- Be honest and reliable
- Be trustworthy and respectful
- Maintain excellent time keeping and attendance
- Be professional at all times
Team work
- Always be a good team player
- Build and maintain good relationships with all members of the team
- Work together with team to ensure the pub is the best it can be
- Be willing to take on jobs to balance the workload of the team
- Be able to communicate well with people of all levels
Essential requirements
- Have Proof of Right to Work in the UK
Job Types: Part-time, Permanent
Part-time hours: 16 per week
Salary: From £10.42 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- Holidays
- Weekend availability
Supplemental pay types:
- Tips
Experience:
- Hospitality: 1 year (preferred)
- customer Service: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location: In person