Position Overview & Specifications

Are you the type of person who firmly believes that customers must be happy, and can you make that happen?

Do you have a lovely, friendly personality and want to use it more in your job?

Do you have a natural desire to make others happy?

Perhaps this could be your next role.

We are a well-established and ambitious, family owned company specialising in delivering fresh fruit, milk and other produce to our corporate customers across London.

We are looking for a Customer Service Assistant to take care of our growing client base to ensure they are looked after and receive the highest level of customer care.

The key skills and personality we are looking for include:

Excellent on the phone and easily able to manage any complaints if they arise.
Manage email queries in a timely manner.
Bubbly personality.
Attention to detail and very thorough when following up customer queries.
Build friendly but professional relationships with long standing customers.
Take pride in providing awesome customer service and essentially make sure all customers are happy.
Desire to work in a small team within a family owned, expanding London company.
Must be confident in using computer systems.

Previous Customer Service Experience would be highly desirable.

Monday - Friday

9:30am - 5:30pm

If you feel that you have the experience, dedication and the desire to thrive within this role, please send your CV and a Cover Letter explaining why you would be the best candidate.

Please keep Cover Letters personal as 'copy and paste' letters will unfortunately be ignored.

Job Type: Full-time

Salary: £22,500.00 per year

Benefits: