Position Overview & Specifications
Exciting opportunity to join our HQ Team as a Data Administrator and IT Helpdesk Support
You will need to have meticulous administration and data entry logging skills and a willing and helpful manner to handle and log internal IT issues.
- Monitor IT helpdesk - first response for enquiries, triage and assign tickets
- Keep in regular communication with staff with progress updates
- Order, set up and dispatch equipment (IT and phones)
- Keep user and asset databases up to date
- Maintain and monitor reports across all internal systems
- Use of portals and excel
- Assist Tech team with projects
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age
Job Types: Full-time, Permanent
Salary: Up to £22,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- WELWYN: reliably commute or plan to relocate before starting work (required)
Experience:
- Database administration: 1 year (required)
Work Location: One location
Reference ID: IT helpdesk admin