Position Overview & Specifications

This busy office is looking to recruit an enthusiastic and reliable customer driven candidate to join their team and build a progressive career in business and sales support. This vacancy offers a fantastic opportunity for someone who is keen to learn and progress into a future business support role.

Apprenticeship summary
Annual wage
£9,379.50

Working week
Monday - Friday - 9am - 5pm (30 minutes unpaid lunch break)Total hours per week: 37.5

Apprenticeship level
Intermediate
Level 2 (GCSE)

What will the apprentice be doing?
You will be working for an established company based in our Plympton office where you will learn how to support the day to day delivery of our Sales plan. Tasks will vary but will include;

Assist with answering incoming telephone calls
You will learn how to make outbound calls in response to customer enquiries and appointment making
You will be involved with raising quotations and purchase orders for new and existing customers
Assisting on supporting Sales office staff but in a customer support/administration capacity
Assisting with customer enquiries both over the telephone and through email/website contact
Maintaining accurate sales information for monthly updates
Supporting any other business/sales tasks as necessary

What training will the apprentice take and what qualification will the apprentice get at the end?
Full Customer Service Practitioner Standard - Level 2
On the job training to support role development
Off the job training (College attendance) to support qualification
Employer to offer dedicated training time to support Off The Job training requirements
Functional Skills support (maths/English) - if required

What is the expected career progression after this apprenticeship?
There is the possibility of other employment/progression opportunities available upon successful completion of the Level 2 qualification.

Requirements and prospects
Desired skills and personal qualities
Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Analytical skills, Team working, InitiativeQualifications
GCSE or equivalent English (Grade 9* /A - 4/C) Desired
GCSE or equivalent Mathematics (Grade 9* /A - 4/C) DesiredThings to consider
Part of qualification will require regular College attendance (one full day every two weeks) to support qualification requirements. College is based near Marsh Mills, Plymouth.

About the employer
Imagine Office Supplies is a family run Office and General Stationery Company based in Plympton, Plymouth. We are looking for a motivated individual to join our team to help support our Account Managers and IT function with administration support.

Employer
IMAGINE OFFICE SUPPLIES LIMITED

Address
UNIT 2210 BELL CLOSENEWNHAM INDUSTRIAL ESTATE PL7 4FD

Training
Training provider
FOCUS TRAINING (SW) LIMITED

Job Types: Full-time, Apprenticeship

Salary: £9,379.50 per year

Benefits: