Position Overview & Specifications

Full Job Description

Administrator

Office location: Leeds LS11

(Full Time - Permanent Positions) £9.00 - £12.00 (Plus Add Incentives & Quarterly Bonus’s)

Working hours: Monday to Friday 10am – 6pm (No Weekends)

As an Administrator your job is to ensure that you assist the departments with administration requirements and to ensure that work is completed in a timely manner to keep up with our faced paced working environment. You will deal with a variety of customer queries, including complex cases, applying knowledge of policies and procedures to deal with them effectively. The successful applicant will need to have an excellent telephone manner and a personality which gives customers confidence in their ability to help them find the best solution for their needs.

The Role and Opportunity
The candidateswill play a key role in building and improving relationships with our customers and ensure we are providing a tailored customer experience.

Your responsibilities would include:

Excellent telephone customer service skills
Serve as the first point of contact to potential customers. Accurately representing the company
Processing paperwork
Creating reports
Data input
Scanning documents
Emailing
Liaising with office managers
Filing
Produce reports as and when required.

About You:

Must be comfortable speaking on the phone with confidence and ease.
You must be confident in using the Microsoft Suite, holding the ability to design spreadsheets and present information effectively.
Critical thinking and experience with a fast-paced environment
Great communication skills

If this sounds like the job for you, apply now as we will be conducting interviews over the coming weeks!

Job Types: Full-time, Permanent

Salary: £9.00-£12.00 per hour

Benefits: