Position Overview & Specifications

We are looking for Room Attendants to join our team.

Situated in the thriving Georgian quarter of Liverpool, we are a privately owned, award winning hotel with a 2 AA Rosette restaurant, The London Carriage Works. A recent expansion has taken the hotel to 149 bedrooms and suites (Best UK City Hotel – the Sunday Times 2020) extensive luxury spa, and eight first-class private dining, conference and events spaces including a cinema.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of impeccable service. A passion for customer service is essential to ensure that every guest and visitor receives a personal service that is consistent and in line with Hope Street Hotel's standards.

Main duties & responsibilities
Main responsibilities of the role include but are not limited to:

Clean and maintain the hotel bedrooms with pride set to the company standards taking ownership and keeping caddies, trolleys and cupboards neat and presentable and stocked at all times
To report any maintenance faults and deal with lost property assisting with guest's queries as required, referring them to the Supervisors and/or Head Housekeeper
Be a team player and have a team spirit mentality.
To make sure that Company Policy, H&S and Departmental Objectives are followed and utilize at all times line with Hope Street Hotel's standards
Assist in training & development of Colleagues as required

Job Types: Part-time, Permanent
Part-time hours: 20 per week

Salary: £11.25 per hour

Benefits: