Position Overview & Specifications

Spa Therapist – Hilton Templepatrick

We are looking for spa therapists with a passion for delivering excellent guest service and have a love for the Spa industry.

As a spa therapist you will have the opportunity to learn and develop, with the potential to progress within the company.

At the Spa at Hilton Templepatrick our main aim is to take guests on an idyllic journey to a pure sense of calmness and serenity. We bring the ultimate level of escapism, hidden behind the private grounds of the Kingfisher Estate at the Doubletree Hilton.

We are located just 30 minutes outside of Belfast city centre.

We are going to have 4 state of the art treatment rooms to provide luxurious spa experiences, an exclusive spa menu with signature treatments and a private hydro area for spa guests to indulge.

As a member of our team, you will naturally be someone who is passionate, friendly and approachable with a drive to confidently offer a wide range of treatments, never compromising on standards or quality.

About the Spa Therapist

We offer an unrivalled experience to our members, hotel guests and spa guests, and seek therapists that have the same desire in making a positive guest experience.

With that, we ask that you have the qualities and skills below:

NVQ Beauty Therapy Level 2, 3 or equivalent
Excellent customer service skills with a customer focused mindset
Work well within a team
Great communication & interpersonal skills
Strong work ethic with a ‘can do attitude’
Goes above and beyond for clients and their needs
Confident in building relationships with your clients and recommending products to increase secondary review
Flexible and available to work evenings, weekends and bank holidays where required
Be willing to carry out a pool responder course

It would be desirable if you have:

Previous Spa experience desirable
Indian Head Massage

Responsibilities

To comply with all departmental policies and procedures
Ability to focus attention on guest needs, remaining calm, courteous and professional
Anticipate guest needs, respond promptly and acknowledge all guests
Maintain a high standard of appearance and personal hygiene
Cash handling
Liaise with other departments in the hotel to build relationships
Contribute towards sales targets
Fulfil all customers journeys to the full, to maximise their spa experience
Meet and greet, and provide after care for all clients to provide a memorable experience
Comply with all company health and safety

Benefits