Position Overview & Specifications

Being a Support worker with HHG

What skills are needed to be a support worker?

There are certain skills that are essential to have when working as a support worker, for example:

An interest in helping other people, regardless of their condition.

The ability to communicate clearly and sensitively when talking to people and their families.
Good listening skills.
Great problem-solving skills and the ability to adapt and act accordingly to situations.
Good time management skills to be able to support the needs of multiple people.
The ability to keep up with changing standards and codes of conduct in the social care sector.
The ability to work both alone and as part of a team.
A high level of patience and emotional resilience.
Being empathetic towards everyone.
The ability to make good, positive relationships with people and their families.
The ability to communicate with other healthcare professionals.
Great verbal and written communication skills.
A non-judgemental attitude regardless of a person’s needs.
The ability to remain calm under pressure and when dealing with challenging situations.
Driving is essential for this role.
Cooking skills are vital.

What qualifications are needed to be a support worker?

Becoming a support worker doesn’t require any specific qualifications. Experience in the care sector is helpful but not required. When starting a support worker role, employers will often provide some form of training, especially for newcomers, which provides an insight into the roles and responsibilities of the job role.

As a support worker for HHG you’ll have access to fantastic training and development opportunities.

During the induction programme where you will learn about our company values and our person-centred approach to service delivery. After completing your induction, you’ll be fully competent and confident to provide quality care to the people you support. You will have achieved your mandatory training and the knowledge criteria of some of the Support Worker (Care Certificate) Standards.

Your learning journey will continue after your induction with further learning sessions relating to the person you are supporting. You can also attend training sessions that cover things like moving and handling, safe swallowing and physical intervention. As you start work in your service you will also experience a comprehensive local induction. This will detail the specifics around your service including who you will be supporting, and you will also have an opportunity to meet with the team. Our support workers can undertake NVQ/SVQ Level 2 in Health & Social Care or an appropriate qualification once their role has commenced.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 24 per week

Pay: £9.50-£10.75 per hour

Benefits: