Position Overview & Specifications

Location: Unit 24, Cardrew Trade Park South, Redruth, Cornwall, TR15 1SW

Working Hours: 40 hours per week, Monday to Friday

Main duties & responsibilities

The successful candidate will be joining a well-established and experienced team to help provide customer service and support our customer base.

The role is suitable for those working currently within sales or in an engineering environment; however, the role would also be suitable for those looking to start a new career. Full training will be provided on our product range.

Main duties and responsibilities will include:

Receive and process incoming customer enquiries by phone and email
Create quotations and sales orders
Outsource non-stock items by liaising with our supply partners for price and delivery
Liaise, engage, and communicate with other departments and divisions within the Group
Manage and maintain existing accounts, and help to further develop any new potential business

Knowledge & Skills requirements

The ideal candidate will have following key skills:

Experience of dealing with MRO products would be advantageous, however is not essential
Knowledge of fluid power products would also be advantageous
Customer-focused and driven to provide consistently high levels of service
Enthusiastic, keen and willing to learn
Basic computer skills
Strong level of communication and numerical skills
Able to work on own initiative and as part of a team

Why Join us?

The successful candidate will receive the following benefits:

Included in the company’s bonus scheme
From 23 days annual leave (plus public/bank holidays), increased with length of service
Training provided through our own Hayley Academy
Company pension (if eligible)
Free Death in Service cover
Invitation to healthcare scheme
Wellness programmes
Uniform and PPE provided
Excellent opportunities and career prospects available