Position Overview & Specifications

Company Description

The Flagship Casino, The Grosvenor Victoria Casino, has the perfect blend of sophistication and excitement. Affectionately known as ‘The Vic’, we offer world class table gaming, we offer Blackjack, American Roulette, Slots, Electronic Roulette and of course poker.

Customers can also enjoy these games al fresco in our rooftop gaming terrace - The Loft. The Loft is our open air gaming terrace, split over two-levels this atmospheric setting offers a unique gaming and leisure experience with a chilled vibe.

Above The Vic, you'll find The Poker Room, one of the World's oldest and most prestigious Poker Rooms. A fantastic venue with 35 poker tables on offer, classic casino gaming, and the home of one of the largest poker tournaments in Europe; the GUKPT.

This is more than just a job advertisement, this is a calling. A career with The Grosvenor Victoria Casino could be the start of one amazing journey!

Job Description

We rely on you to help deliver our promise to excite and entertain! If you have the right attitude, are willing to learn, be professional, stay calm when the pressure builds and can deliver unobtrusive service to our discerning customers and members

You will;

Acknowledge, welcome and assist customers in gaming
Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
Collaborate and work as part of the wider casino team
Understand the games, payouts and who are our high value members
Connects with first time customers, explaining how the games are run
Follows guidance from the CADS, gaming supervisor and/or Pit boss to meet table demand and deliver fantastic service on the gaming floor
Take part in the daily safe count ritual
You must hold a PFL
You must be able to work any time of the day, including weekends & bank holidays

Qualifications

Benefits of working for us: