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Quality Officer (Assurance & Enhancement)

🏢 Glasgow Caledonian University · 📍 Glasgow, Scotland · 🕒 Oct 14, 2026 · Ref: OP-VERIF-0A8452DA
Benchmark Compensation (Annual Base)
£29,619 - £34,308
£2,468 - £2,859 / mo
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Position Overview & Specifications

Ref no: GCU01388 Published: 27/2/2023 Closes: 13/3/2023 Location: Glasgow Caledonian University, Cowcaddens Road, G4 0BA Salary: £29,619 - £34,308 per year Contract Type: Fixed Term Position Type: Full Time Hours: 35 hours per week Work From Home: Hybrid

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This is a full time/fixed term opportunity until 20 November 2024

Glasgow Caledonian University - the University for the Common Good - is a vibrant, values-led, multi-cultural, civic University with a global outlook and strong commitment to delivering social innovation and sustainable development in its education and research.

Our organisational strategy is aligned with the United Nation’s Sustainable Development Goals and our globally recognised researchers advise governments, industry and international bodies. We’re ranked fourth in the world and first in the UK for promoting gender equality, in the top 70 universities globally for social impact, and first in Scotland for health and wellbeing, and reduced inequalities, for which we are also ranked 21st in the world (THE Impact Rankings, 2022). In 2020-21, we contributed £1.7 billion and more than 14,000 jobs across the globe (BIGGAR Economics, 2022).

GCU is committed to widening participation, and delivering positive outcomes for our students. We are Scotland’s leading provider of Graduate Apprenticeships. With campuses in Glasgow, London and New York, we have transnational partnerships around the world, supporting more than 22,000 students from 130 countries. Guided by our values – integrity, responsibility, creativity and confidence - we transform the lives of the people and communities we serve.

We are looking to appoint a Quality Officer (Assurance and Enhancement) to work within the Department of Quality Assurance and Enhancement. The Department is situated within the Academic Registrar’s portfolio together with Registry and School Professional Services. The mission of the Department is to work in partnership with academic, professional service colleagues, students and the Students’ Association to safeguard the academic standards of the University’s taught and research degree provision and to enrich the quality of the student learning experience through the promotion of quality enhancement. Central to this mission is a commitment to support the development and implementation of effective and robust policies, regulations and practices on quality assurance and enhancement.

Under the overall direction of the Quality Assurance and Enhancement Manager, the role-holder will take responsibility for the provision of professional support in relation to the processes and procedures that underpin quality assurance, enhancement and accreditation at University and School or Academic Unit level.

We are looking for an experienced administrator with excellent organisational and communication skills to work as part of a team. The ideal candidate will be motivated, enthusiastic and committed to providing high quality professional support. The candidate must be educated to degree level or equivalent and have well developed IT skills to include relevant office systems and database packages. It would be desirable for candidates to have experience of working in Scottish higher education and an understanding of quality enhancement and assurance practice and issues within the sector.

If you would like further details about the role, please contact Alen MacKinlay, Associate Academic Registrar (Quality Assurance and Enhancement) at A.MacKinlay@gcu.ac.uk

As the University for the Common Good, we are committed to embedding equality, diversity and inclusion, as well as our values in everything that we do. As such, we welcome applications from all suitably qualified candidates who demonstrate the GCU Values.

Glasgow Caledonian University is committed to a fair and transparent recruitment process that is free from bias so that we can attract and retain a high performing workforce which makes a critical contribution to our success.

The University holds the prestigious Athena SWAN Silver institution award, which recognises our significant record of activity and achievement in promoting gender equality across different disciplines.

As a Disability Confident 'Committed' employer, we are striving to ensure that our recruitment process is inclusive and accessible to disabled people. Although the Disability Confident 'Committed' level does not guarantee an interview for disabled applicants, we will make reasonable adjustments for disabled applicants during the recruitment process.

The University also holds the Carer Positive ‘Engaged’ employer award, which recognises our commitment to supporting staff with caring responsibilities.

Glasgow Caledonian University are committed signatories to the Armed Forces Covenant.

The University offers a range of benefits including opportunities for professional development, family friendly policies, cycle to work scheme and onsite childcare facilities.

Please note that the appointment will be made on the first point of the salary scale (unless by exception).

Job Attachments Download job attachment R3711 Grade 5 Quality Officer Role Profile [45kB]

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