Network Operator - Connectivity Trainee

Job Description Summary As a Connectivity Trainee, you’ll be responsible for facilitating remote access to our medical devices, allowing systems to be fully supported by the online engineers for monitoring, troubleshooting, and repairs on our life-changing medical equipment.

Job Description

In this role, you will be communicating with customers, Field Engineers and GE VPN teams, resolving any issues on connectivity, and providing the kind of exceptional service that will ensure we achieve optimal customer satisfaction. It’s a vital role and your involvement will be invaluable when it comes to making sure patients have access to the best possible care.

Fixed-Term Contract: 18-24 Months

Willing to start as soon as possible

Responsibilities

• Collate Network and Dicom details from Customer sites and facilitate addition to VPN before the installation is complete. To drive 90% connectivity at Install

• Liaise with GE VPN Team and FE on connectivity status issues to achieve positive resolutions with timely follow-ups

• Update Internal Connectivity Databases

• Carry out basic network troubleshooting

Qualifications and Experience

• Degree (or equivalent) in Computer Science, Business Information Technology, IT and Networking

• Knowledge with Networking is ultimate plus

• Systematic and thorough approach to problem solving, with good communication skills, both written and verbal

• Good knowledge of MS Office applications particularly Excel

Desirable Skills

• The ability to work unsupervised and act on own initiative.

• CCNA Modules completed or sound knowledge of Networks

Eligibility Requirements

• A good level of English and a valid Work Permit

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information

Relocation Assistance Provided: No