Position Overview & Specifications

Operations Manager – Fulfilment

We are partnered with an FMCG Fulfilment Brand, located in Hertfordshire, looking for an experienced Operations Manager. The company is a growing brand with 50% year-on-year growth and ambitious plans to be the leader in its sector. When it comes to FMCG this company deals with it all and is looking for an agile, adaptable manager who can deal with a wide scope of responsibilities.

This role isn’t for the faint-hearted. If you are self-driven, thrive on data and are eager to outperform your competitors, then this is the role for you. Whilst they have experienced exponential growth in the past 2 years, this brand still has the start-up vibe and requires an individual who has experience in businesses of this size.

Responsibilities

Paramount and above all else, ensure H&S compliance
Review KPIs and set performance targets for your team, inspecting these regularly
Warehouse cost control and analysis, working closely with your Operations Director to manage your department’s P&L
Capacity planning and forecasting for new clients - we are in a growth phase so we need to plan ahead
Inventory control – ensure the physical stock in the warehouse matches what’s on the system at all times, through accountability and processes
Instil accountability in your Department Managers and schedule meetings to review this regularly
HR responsibilities - for example, recruitment and personal development plans
Continuous improvement is essential to handle this type of growth, so you must bring ideas to the table
Systems and data – there is no hiding it, this role requires someone who can create a pivot table, deep dive into data and get to grips with WMS (Warehouse Management Systems) quickly.

Experience and skills required