Position Overview & Specifications
Main Purpose
The holder of this post is responsible for cleaning and presentation of trains, ensuring all trains are clean and presented to the highest standard.
Ensuring cleaning duties are carried out in accordance with Train Presentation Standards and any local instructions.
You will use only approved equipment, chemicals and wear the appropriate personal protective equipment in accordance with the Control of Substances Hazardous to Health Regulations (COSHH).
Principal Accountabilities
- Ensure your personal safety and that of others, including that of visitors and contractors at all times.
- Assist traincrew and station staff in undertaking emergency procedures and implementing evacuation procedures when required.
- Provide a safe, courteous and helpful service at all times.
- Comply with the Rules as defined in Network Rail Group Standard, South Western Railway Employee Handbook, other regulations and Instructions, Group Standards and Legislation.
- To assist customers as appropriate, especially those with special needs and at times of service disruption.
- Clean and present trains for service in accordance with Train Presentation Standards.
- Provide managers and supervisors with proactive information that delivers higher and improved train presentation standards.
- Undertake cleaning of biological hazards.
- Observe COSHH Regulations in place.
- Complete paperwork as required, detailing and signing for all work carried out.
- Dispose of waste, including bio-waste and sharps in accordance with local instructions.
- Advise Manager of any problems or defects identified.
- To undertake additional tasks as required by the local manager.
- Wear uniform (including name badge) and safety clothing as supplied, ensuring that your standard of appearance complies with the company standard and is high at all times.
Specific Experience, Knowledge and Qualifications
- Good verbal communication skills
- Good interpersonal skills
- Resilience
Working Pattern
- Working an average of 37 hours per week
- Consists of working a 3-week link primarily a night role with hours of 22.00 start to 06.00.
- One long weekend off every 3 weeks and 2 day shifts 0800 to 15.30 on a Monday and Tuesday every 3 weeks.
Other important information
Because we always need to be alert, we have very strict requirements around drugs and alcohol, and you will need to pass a medical checking your general health. You will also need to be able to complete a number of assessments that make sure you are the right person for this varied yet demanding role in delivering great journeys for our customers.
Please note applicants who require a visa, must have at least 6 months remaining at the time of their appointment.
In return we offer a competitive salary and a variety of valuable benefits including free duty and leisure travel on SWR services for employee, free leisure travel for spouse/partner and dependants (criteria dependant) , 75% discount on many other train operating companies, a range of retail benefits and an excellent pension scheme.
At SWR we believe our people are our greatest asset.
Our vision is to recruit and retain the best talent from most diverse pool of candidates across our regions.
We are committed to establishing a sense of inclusion for all and to value each person for the unique contribution they bring.
- Ref:020777
Company:South Western Railway
Website Skillset:Customer Service
Contract Type:Permanent - Full Time
Contracted Hours:37
Location:Southampton Central
Salary:£19,547 per annum plus £451 regional allowance per annum
Closing Date:30 June 2023