Relationships and Events Manager

We are looking for a proactive and experienced Relationships & Events Manager to become an integral part of our Edinburgh team. This is an exciting opportunity in a diverse role for an individual who harnesses a passion for meeting new people, hosting guests in the restaurant and nurturing relationships within the corporate and wider community. The successful candidate will be accountable for generating new business for Fazenda, raising and maintaining brand awareness and developing strong relationships. You will be involved in a range of marketing activities, working closely with the marketing team, site management team and colleagues across the restaurant to create, develop and deliver events both internally and externally.

Company Benefits:

• Enhanced maternity and paternity pay

• Working for an exciting, growing brand

• A supportive and inclusive leadership team who champions internal development

• Up to 50% discount on food and drink when dining at any of our restaurants

• Complimentary meal for two to celebrate your work anniversary

• Christmas Day and New Year’s Day closures to guarantee you time with your loved ones

Desired Personal Skills and Experience

• An innate passion for meeting new people and networking, with confidence in public speaking and hosting events and guests.
• Immaculate personal presentation and a professional, confident and enthusiastic approach to work.
• Proactive and enthusiastic approach to identifying areas for growth.
• Strong organisational skills, self-discipline and attention to detail.
• High levels of commercial knowledge and awareness regarding the food, hospitality and tourism industries.
• Impeccable and adaptable written and verbal communication skills.
• Adaptable and proactive with great initiative.
• Flexibility to work a range of shifts including a combination of day times, evenings and weekends, dependent on the needs of the business.
• Experience of working in a relationship management or business development role.
• Genuine concern for maintaining high standards and providing the best guest experience possible.

Responsibilities You will be expected to initiate and develop the following activities:

• Drive sales through creating and developing corporate relationships across various sectors within the professional services, retail and tourism industries
• Drive guest loyalty through nurturing both corporate and non-corporate relationships
• Act as a brand champion and be the face of Fazenda at networking events
• Build and develop strong working relationships across all departments within the restaurant to continuously maintain product and process knowledge
• Identify relevant local brand partnership opportunities across multiple sectors
• Identify and work with key local individuals or businesses
• Build, develop and maintain a database for generic and targeted marketing
• Host and manage the end-to-end process of on-site and off-site events
• Ensure important guests and events are communicated to FOH
• Development and maintenance of a forward planned diary of events, meetings, networking and competitor monitoring
• Work closely with the marketing and social team to ensure digital content reflects local marketing activity and upcoming events
• Perform regular web audits to ensure Fazenda listings on third-party websites are up to date.
• Produce and deliver a comprehensive local strategy plan in line with the needs of the restaurant
• Track and report on activity along with the General Manager and Deputy General Manager, relating it to sales and footfall in the restaurant.
• Meet individually set targets and KPIs.
• Regularly communicate with the FOH teams regarding important guests and events.
• Report to both General Manager and Relationship Marketing Manager on a weekly basis.
• Work alongside the site management team and site reception team on a weekly basis. This will strengthen your knowledge of your local guest-base and also the internal relationships with your local site team.

Southern Wind Group Ltd is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, covered under applicable law.

Happy to Talk Flexible Working

INDMANAGE