Position Overview & Specifications

Job Title: IT Senior Engineer (Infrastructure)

Department: IT

Reports to: IT Senior Specialist

About us:

Epson Telford Limited was established in 1987, we are on a 50-acre site and operate a 24/7 manufacturing site.

We are the only European manufacturing and distribution site for ink cartridges and textile inks. These products are shipped to an Epson warehouse in Germany where they are then distributed throughout Europe, the Middle East and Africa.

Quality and innovation is at the heart of everything we do, from our Cleanroom environment to our in-house machinery, design and technology improvements from which we use our own Epson 6-axis robots.

Salary:

£37,000 to £40,000 *depending on experience

Hours of work – Standard Days:

Monday to Thursday 8.30am to 5.00pm & Friday 8.30am to 4.00pm

Main job functions:

To manage the ETL IT function within the Epson Telford Business with regard to all IT infrastructure
To champion Infrastructure technology projects, to add value to the business and to realize technology improvements.
To co-ordinate and provide support and Development of the existing I.T. Software infrastructure, Servers, Systems and staff
To act as second / third line IT support for all Telford based IT systems
To jointly manage the Telford IT team
To jointly report on the ETL IT function to Telford, Europe and SEC (Global) Business
Attend business meetings (On-line and in person) at the Telford, Europe and SEC level

Main duties and responsibilities:

Drives / Manages/ Works on I.T. Infrastructure projects
Supports / manages the Telford IT department
Drives / Manages/ actions support for IT Infrastructure servers, networks, software
Liaises with Epson Amsterdam Central I.T. Team
Documents own and other projects.
Provides Third line support for complex I.T. issues
Contributes to inter departmental teams on IT and other projects
Drive standards / procedures / best practice
Provides IT guidance to Management
Drives 5S activities
All Epson I.T. Staff are expected to demonstrate a number of key competencies
Customer focus – acts with the customer in mind
Integrity, honesty – treats people with dignity and respect
Team working with a “Can Do” approach
Continuous improvement