Position Overview & Specifications
Customer Service Advisor - NOTTINGHAM
We are looking to recruit a Customer Service Advisor to join our existing team at our site in Colwick working Monday to Friday 08:00 - 17:00.
The Role
Reporting to the Customer Service Team Leader, the successful candidate will be responsible for ensuring all incoming enquiries, both verbal and electronic, are dealt with in a courteous, professional and competent manner.
Responsibilities will include:
Answering incoming telephone calls- Dealing with email enquiries
- Processing customer enquiries
- Taking customer payments
- Setting up new customer orders on the internal system
The successful candidate will be experienced working in a fast paced administrative environment. They will have experience in using office applications and the ability to become competent with our in-house computer software rapidly. They will have excellent attention to detail and have previous experience working within a customer service role. In addition they will be able to demonstrate an ability to prioritise workload to ensure customer demands are fully met.
The Company
Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. With sustainability at the forefront of its proposition, Enva recovers a broad range of hazardous and non-hazardous waste materials for re-use in manufacturing and for energy conversion, as well as providing a complete portfolio of water and waste water services.
Enva England is the East Midlands leading Recycling and Resource Management company collecting and processing in excess of 500,000 tonnes waste per year, providing a comprehensive waste collection and recycling service to Industrial, Commercial, Construction and local Authority customers. We are proud to say that in excess of 95% of the waste is recycled.
We operate out of a 20 Acre site with in excess of 300 employees across our Nottingham and Leicester sites.
Remuneration
We offer an attractive and competitive total remuneration package commensurate with the skills and experience of the successful candidate.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.