Position Overview & Specifications
dnata Travel Group B2B is an award-winning tour-operator with over 40 years’ experience in tailor-making holidays to worldwide destinations across 4 specialist travel brands – Gold Medal | Pure Luxury | Cruise Plus | Incredible Journeys. We are part of dnata Travel Group family, owned by the Emirates Group.
We are delighted to be recruiting for Travel Sales Consultants to join our customer-focussed sales centre in Leyland.
In this role you will be taking inbound calls from travel agents, matching their requirements to ensure their customers’ have the perfect holiday. You will use your customer service skills and travel knowledge to suggest products and upgrades that will enhance the customers’ holiday experience. Our Sales Centre is well-known for providing exceptional customer service, so we need exceptional people who can build relationships with our agents to guarantee repeat business and continue to provide the personal service we are known for.
Hours 37.5 hours per week over 5 days Monday-Saturday. Our next induction starts on the 17th of July 2023.
In order to be considered for this role, we need you to have the following skills and experience:
- Customer service and/or sales experience ideally in a contact centre or travel environment
- A passion for travel, ideally having travelled outside Europe
- IT literate
- Attention to detail
- Target driven
For more information, please click on the job description above
This role is based at our fantastic state-of-the art office in Leyland, just 5-10 minutes from junctions 28 & 29 of the M6. Our on-site facilities include free car parking, on-site restaurant and break out area with a pool table and free Wi-Fi.
Our sales centre is a fun environment with great incentives in addition to a lucrative commission scheme and overseas educational trips. Our employees also enjoy many other benefits including 25 days annual leave (+ Bank Holidays), an additional annual leave purchase scheme, life assurance, pension scheme, employee assistance programme, travel discounts and industry/social events, cycle-to-work scheme, low-cost health care for you and your family, long service awards and a free TasteCard.
In the UK, the dnata Travel Group brands include Netflights,Travel Republic and Travelbag.