Position Overview & Specifications

We are currently recruiting for a Brand Retail Operations Manager on a permanent basis.

DCK Group - a global leader in the design, supply of fashion jewellery and accessories. From jewellery and accessories to the latest clothing trends, here at DCK we source, design, and supply our collections to high street and online retailers across the globe. With this much going on, there is plenty of scope to forge a first-class career within the fashion industry.

In this role, you will operate across all DCK physical channels to create long-term business partnerships with DCK’s host brands & service partners. You will help us to grow profitability for all parties through both increased trade & reduced costs.

This role is remote based, with occasional travel to the stores and to our Billericay, Essex Head Office.

Your main responsibilities will be -

Manage the partnership for assigned DCK Concessions, ensuring that all aspects of store operations are potentialised
Manage & grow assigned DCK Store Services, working closely with existing partners while also actively seeking new partners & business opportunities to grow the division
Undertake specific projects to support business growth
Work in partnership with the Buyer & Merchandiser, driving the field-based strategy for the brand & aligning with the broader brand strategic opportunities
Identify & lead implementation of profit-positive opportunities through creative & innovative operational change, focussing on key contributors to the brand (e.g. flagships, new concept stores etc)
Form strong partnerships & create networking opportunities with host field teams at a senior level, including with VM. Agree with them actions which drive turnover (e.g. processes for improving jewellery presence in stores with better stand location or space; improved window presentation; or more accessible back of house space)

You will be;

Commercial store experience in a senior role
Possesses confident influencing style at a senior level, both with external & internal partners
Able to work as part of a natural work team within a matrix management structure

What do you get in return?

Here at DCK our people are central to everything we do. We are welcoming, friendly and have a culture that promotes learning and development from day one. #care #community

Diversity, equality and inclusion are the core of who we are and reflect this in every aspect of our company culture, DCK DNA.