Position Overview & Specifications
Part Time Dental Receptionist
We are seeking a part time dental receptionist to join our team here at Darren Bywater Dental Care in Derby - (Wednesday/Thursday/Friday).
The successful candidate will be joining an experienced supportive practice team consisting of Receptionists, Dental Nurses, Lead Dental Nurses, Clinicians, Treatment Coordinators and Practice/Deputy Practice Managers.
You will ensure reception is organised efficiently and that patients / visitors are dealt with in a professional and courteous manner. Undertake administrative duties as required in an accurate and confidential manner.
Liaison with patients both face to face and over phone and deal with answer phone messages efficiently.
Making / re-scheduling dental appointments for each clinician ensuring that treatments are allocated to appropriate time slots.
Dealing with patient emergencies / triage / liaison with clinicians and book appointments.
Liaison with dentists / clinicians regarding lab work and following Practice procedures for ensuring lab work is sent to labs and returned in time for patient treatments.
Taking payments for treatment.
Completing the daily banking for the day.
Discussing registration with patients including payment plan options / registration for new patients and ensuring patient records are accurately recorded and kept up to date at all times.
Maintain confidentiality and adhere to practice data security policy and procedures.
Salary: £10.18 - £10.42 per hour
Saturday rate of pay: Time and a half per hour
Salary scale reviewed annually
Hours:
Wednesday/Thursday/Friday - 08:45 – 17:45
Saturday (On Rotation) - 08:45 - 13:00
Plus over time available to cover holidays and sickness.
1 hour lunch break
Saturdays – We are currently open every other Saturday on rotation with staff.
Holiday entitlement:
Statutory annual + Public bank holidays
After 2 years’ service you will be entitled 1 additional day’s holiday per year
After 5 years’ service you will be entitled to 2 days additional holiday per year
After 10 years’ service you will be entitled to 3 days additional holiday per year
Employee benefits:
Birthday bonus – every year you will have your birthday off and receive 8 hours pay
Competitive Salary (reviewed annually)
Christmas bonus – to reward great performance, we have a discretionary bonus scheme.
Holiday – To reward loyalty and length of service – you will receive an additional day’s holiday at 2 years, 5 years and 10 years’ service.
Training – We provide both external training courses for all staff + inhouse training
Isopharm registration paid for annually
Supportive career opportunities
Pension
Annual appraisals
Staff carpark on site
Uniform provided
Excellent incentives including nights out & team building events
Attendance recognition
Job Types: Part-time, Permanent
Part-time hours: 24 per week
Salary: £10.18-£10.42 per hour
Benefits:
- Additional leave
- Company events
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Overtime
- Weekend availability
Supplemental pay types:
- Yearly bonus
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
Reference ID: Recep
Expected start date: 12/07/2023