Position Overview & Specifications
Plympton
Plymouth Customer Service Centre (LM0029)
Permanent
Full Time
Salary £32,000 - £34,000
Our passion at Currys is helping everyone enjoy the latest tech. We’re proud of the service levels we provide for our customers – online, in-store or in their homes. And it’s all down to our people, 30,000+ capable and committed colleagues, learning together, growing together, making us amazing and celebrating the wins.
Join us as a White Goods Appliance Engineer and you’ll repair and diagnose multi-brand appliances in our customers’ homes. You’ll work independently but with the added security of working for our first-class repair team.
Every day is an adventure as no two days are the same, but you’ll start the day knowing what tasks you have and where you’re going. You’ll work your magic to keep customers’ appliances in tip-top condition. Whether you’re installing, diagnosing faults, or making a vital repair, you’ll be on hand with the right skills, right knowledge, and plenty of smiles to make sure every experience is a positive one. We partner with By Box to provide collection points for parts so you can utilise your time more efficiently without the need to visit our depots during the day.
As part of this role, you’ll be responsible for:
Testing, diagnosing, and fixing white goods in our customers’ homes- Providing and implementing technical knowledge across a range of white goods appliances
- Driving a company van and managing your own day effectively
- Building our reputation as a home services expert
A lot of the job comes down to skill and efficiency but building a rapport with customers is just as important. They will welcome you into their homes, and you’ll leave them happy.
Our White Goods Repair Team recently won a big award at Currys (our Chairmans Shield) in recognition of the team’s industry leading NPS and world class 1st visit fix rate.
You will need:
Demonstrable experience on a regular basis repairing appliances such as washing machines, tumble driers, dishwashers etc- Full UK/EU driving licence with no more than 6 penalty points
- Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1)
- To love that feeling when you’ve delivered for a customer
We know our people are the magic ingredient in our success. That’s why we reward you with benefits that go deeper than just the day-to-day. Benefits that work for you, your lifestyle, and your career. They include:
Quarterly bonus- Competitive pension scheme
- Product discounts on the latest tech
- A range of wellbeing initiatives
- 30 days of annual leave (inclusive of bank holiday entitlement)
Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role, grow your skills, your way, and see your career develop in the way you want. Plus, we’ll help you develop skills for life, so you can take charge of your future and ours. Be part of our talented White Goods Engineering team and unbox your passion at the UK’s best-known retailer in tech.