Hotel Sales and Marketing Manager

43000.00

Crowne Plaza Felbridge, East Grinstead RH19 2BH

As well as being rewarded with fantastic benefits, training and development, you'll be joining one of UK’s Top 6 Best Places to Work in Hospitality 2022!

• Stays across the UK at employee rate (a HUGE discount!)
• Discounted Friends and Family rates (that’ll make you really popular!)
• 50% off food and beverage in our hotels
• A range of development and apprenticeship programmes
• We’re committed to your development and progression with lots of promotion opportunities
• You’ll get all meals on duty (because hard work is hungry work!)
• Uniform provided
• We’re big on all things reward and recognition and celebrate success throughout the year
• Commitment to your health and well-being
• Flexible working arrangements
• Discounted use of leisure facilities
• Refer a Friend incentives to influence your earning potential.

You will have prior experience as a Sales Manager for a branded 4 star hotel, ideally in the area so that you already have some local market knowledge and contacts.
The primary focus will be to support the key commercial activities and continue to establish the hotel within the local market. You will be also drive the profitability of both local and national accounts and secure new business across all market segments.

• Corporate room sales – driving both national and local account performance
• Meeting and Events – we are big on all things M&E related with a large capacity for both exhibitions and meetings.
• Weddings and social banquets
• Sales and Marketing for the Spa and Leisure club

• You will be outgoing, have sound leadership skills, be great to work with and have clear understanding the importance of building and maintaining relationships both with our customer and the team in the Hotel. You’ll be a key member of the senior leadership team and so be part of creating a great working environment.
• You will have a strong commercial acumen and be driven to exceed goals. You’ll enjoy hitting those targets.
• Excellent sales, customer care, account management and negotiation skills.
• Excellent presentation and influencing skills will be key to success in this role.
• A good knowledge of Opera PMS systems is preferred, although training will be given.

You will never falter on striving for exceptional quality and standards. You’ll have a love for delivering amazing customer service as well as leading and inspiring our front line teams.

You’ll be personable with excellent communication skills, commercially minded, innovative and have high expectations of yourself and others. You’ll demonstrate your passion by bringing new ideas to the table, delivering on your promises and engaging positively with those around you.