Position Overview & Specifications

Job Brief

We are looking for an experienced Logistics/Transport Co-ordinator to join our team to help grow our small business. We expect significant growth over the next couple of years with a Managerial Role to be opening up once a solid operations team is in place. Our Company are dedicated to looking after the health & wellbeing of our staff.

Responsibilities

UK Mainland & European route planning & scheduling
Ensuring efficiency and cost-effective planning
Taking Customer bookings via email, telephone & online systems
Manage Customer delivery queries via email and telephone
Daily booking and management of orders going out via third parties
Inputting each job onto the systems and allocating drivers
Progressing the job at each stage on online system
Assist drivers with issues locating drop of points etc if needed
Using the vehicle trackers to assist with updates to Customer
Manage driver expectations of any overnight/overtime jobs
Cover other staff jobs during holiday leave when needed

Requirements

Minimum of 1 year working in logistics/transport co-ordination
Knowledge of UK postcodes/areas
Favourable if experienced in international shipments by road
Excellent written and verbal English communication
Methodical and must pay attention to detail
Team player able to work with others to achieve targets and offer exceptional customer service
Good time management, planning and organisational skills
Self-motivated, driven and able to review own performance to improve
Professional and confident telephone manner
Good I.T skills including Microsoft Office, Excel and Word
Able to navigate online systems with ease
Resilience and able to thrive in fast-paced environment

Benefits