Position Overview & Specifications
Ready to bring passion into your career?
Clarins is not only a fast-growing, leading beauty company, we’re also a committed, family-owned enterprise with a fiercely independent and pioneering spirit. As one of the top skin care companies worldwide, with a strong position in Europe and America and growth accelerating in Asia, we’re looking for a Beauty Coach (30hrs over 4 days/wk) based in Boots, Birstall.
The role:
Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Comfortable in a target driven environment
- Pro-active and enjoy exploring new sales opportunities
- Customer-focused and results-oriented
You have:
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Commercial awareness
- Excellent communication skills and can build relationships quickly
- NVQ 2 or equivalent Beauty qualification is an advantage
- Ability to be flexible and work shifts including weekends and evening
We have:
- 65 years of expertise in Beauty and Spa with our Clarins and My Blend brands
- Distinctive, high-quality products and services
- A longstanding commitment to social, economic and ecological initiatives
- Growth opportunities
- Learning & Development
- An attractive compensation and benefits package
If you have a curious mind and are always questioning how things can be done better, the ability to take risks and accept new challenges, join us!
Job Types: Part-time, Permanent
Salary: From £10.42 per hour
Work Location: In person