Position Overview & Specifications

Position

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

We are currently seeking for experienced cashiers for our Harrods Concessions who will support the Sales team, understand and effectively follow all point of sale procedures e.g. Customer Compliance, Till procedures.

Responsibilities:

Take all steps to ensure transactions are processed accurately and securely
Manage the end of day cashing up process and ensure the till transactions reconcile
Report any errors of discrepancies to a member of management immediately
Follow card and cash handling policies and procedures at all times
Treat all customer data with the upmost confidentiality and sensitivity
Ensure all clients receive the highest standards of customer service
Demonstrate excellent product and range knowledge
Attend team meetings and make a positive contribution to discussion
Support where required in supporting the team to maximise the boutique’s performance
Support the management and the rest of the cashier team
Carry out any additional duties as directed by the Management Team

Till

Support Cashier team with any cash handling and ensure card and cash policies and procedures are adhered at all times
Support daily operations at till points and participate in cashing up
Process all invoices, credit notes and repairs paperwork, ensuring all costs are accurate and a precise record kept
Take all steps to ensure transactions are processed accurately and securely
Manage the end of day cashing up process and ensure the till transactions reconcile by end of the day.
Report any errors of discrepancies to a member of management immediately
Ensure the tills are cashed end of the day
Send the figures on a daily basis

Administrative responsibilities:

Support the Stock team on administrative tasks and any other further tasks and developments
CARE software - claims and repairs of clients
Daily clients returns/exchanges
Organizing cash/till procedure training for all the staff

Service/CDM

Ensure all clients receive the highest standards of customer service
Demonstrate excellent product and range knowledge
Act as a support for CDM by ensuring that the client database is properly updated
Treat all customer data with the upmost confidentiality and sensitivity

Profile