Position Overview & Specifications
The ideal candidate:
- Must be able to communicate with a variety of customers
- May have previous retail experience in a similar setting
- Will thrive in working in a potentially busy environment
- Should be willing to undertake a variety of tasks
- Will consistently aim to improve the Company retail standards
- Will be well presented, outgoing and friendly
- Will have personal values that align with our company values and behaviours
- Will take responsibility for their own H&S and site fire safety at all times
- May have some experience working with pets or garden care full training will be provided
The Responsibilities
- Working with the team to provide excellent customer service and sales advice
- Be the first line of support for customer enquiries on the shop floor, by phone and occasionally by email
- Ensure stock levels are maintained and displays appear full. This will include unpacking new stock, cleaning and merchandising.
- Feeding ,cleaning and general maintenance of the Tropical fish, exotics (snakes, lizards, spiders etc) and Pet Care
- Daily care of the department including cleaning and ensuring promotional materials are correct and up to date
- Stock rotation and managing of dates of products
- Putting away deliveries and pricing new products You may be required to operate the tills; this will include handling cash, card and voucher transactions
- Processing customer orders including taking accurate delivery details and communicating this information with the appropriate manager
- You may be required to support other areas of the business as required
Benefits
- Staff discount throughout the store; including our Sedum restaurant and Farmshop
- Work life balance
- Company Pension
- Free parking on site
- Ride to work (available on request)
- One day off for your birthday after 2 years service
This position is working Saturdays and/or Sundays