Position Overview & Specifications
We are currently seeking a dynamic Property Manager to join our team at Brand Vaughan. In this varied role, you will be responsible for managing a diverse portfolio of properties, including involvement in the administration/arrangements, maintenance, repairs and overall compliance of the Short-term Rental portfolio. Your time will be divided between two of our Brighton & Hove offices.
We are looking for an individual who demonstrates meticulous attention to detail, is able to thrive in a fast-paced environment, contributes proactively to improving our efficiencies and processes, and is committed to providing superior customer service.
By joining the team, you will become part of a thriving business with numerous opportunities for career growth and advancement. Don't miss out on this fantastic chance to work with the team and help shape the future of the business.
Location - Intergen House, Western Road & The Marina, The Waterfront
Hours - Monday to Friday 9am – 6pm (Every other Saturday 9am - 3pm)
Salary - £22,000 - £24,000 p/a, commensurate with experience
Benefits
We’re proud to offer:
- Loyalty days for length of service
- Day off for your birthday!
- Incentivised performance bonuses
- ARLA/Propertymark qualifications funded by us! (Subject to T&C’s)
Responsibilities & duties
- Handling Short-term bookings, administration / arrangements and compliance
- Develop and maintain positive relationships with Landlords and Tenants.
- Respond to enquiries promptly and professionally.
- Oversee property maintenance and repairs, including coordinating with contractors and tenants.
- Manage the check-out and deposit return process in accordance with company policies and procedures.
- Ensure that properties are ready for occupation by organising any necessary works in advance of the move-in date.
- Load contractor invoices onto the system ready for payment.
- Develop and implement property improvement plans to maximise property value and profitability.
- Take full ownership of ensuring that your assigned portfolio complies with all relevant legislation and safety requirements, including Gas Safety/CO Alarms, EICR, EPC, and HMO regulations.
- Collaborate with other departments within the company, such as front office lettings and accounting, to ensure smooth operations.
- Stay up-to-date with industry trends and regulations, and make recommendations for process improvements.
- Carry out ad hoc projects and tasks as assigned by management, in a timely and efficient manner.
- Assist with Key Collection Arrangement
Personal qualities & behavioural traits
- Prior experience in property management is preferred, but not essential.
- Full UK driving licence.
- Positive and proactive attitude, with strong interpersonal and communication skills, with the ability to work effectively as part of a team.
- Ability to organise and prioritise tasks and responsibilities.
- Strong problem-solving skills.
- Computer literate and comfortable using a suite of software used to carry out and manage daily responsibilities
- Great attention to detail
- Reliable
- Good timekeeping
- Excellent telephone manner
Our commitment to you
- We will empower you to make improvements and entrust you with responsibility
- We will seek out your ideas and ask for your opinion
- You will be surrounded by supportive people, working together with a common goal
- Your role will be understood by others in the organisation
- We make business decisions based on reason, conscience, and legitimate rule
- We will create and enhance opportunities for you to learn
- We will review and discuss your progress with you regularly