Position Overview & Specifications

Brackenwood Windows, a leading installer of replacement windows and doors in Hampshire, Berkshire, and Surrey, is experiencing significant growth and is seeking a full-time Customer Coordinator to join our Installations Team.

About Brackenwood Windows: Established in 1987, Brackenwood is a family-owned and operated business with an outstanding reputation in the industry. We take pride in offering a wide range of high-quality windows, doors, and conservatories showcased in our expansive showroom.

About the Role:

As a Customer Coordinator, you will play a crucial role in supporting our customers and contributing to our continued success. Your responsibilities will include:

Performing data entry tasks and placing orders with our suppliers
Handling general administration duties, including scanning and documentation
Interacting directly with customers, both in-person and over the phone
Managing appointments and booking schedules
Processing customer payments

Requirements:

To excel in this role, you should possess the following qualifications and skills:

Excellent attention to detail and a high level of accuracy
Strong organizational and multitasking abilities
Proficiency in computer skills and software applications
Exceptional communication skills, both written and verbal
Previous industry experience will be highly valued

We offer a competitive salary based on experience, and the position is full-time (40 hours per week) at our Basingstoke Head Office. As an employee of Brackenwood, you will enjoy the benefits of working for a renowned installer of replacement windows and doors in Hampshire, Surrey, and Berkshire.

How to Apply:

To learn more about this position and engage in a confidential discussion, please apply now. We kindly request that previous applicants and agencies refrain from applying.

Benefits: