Position Overview & Specifications
Digital Channels Processer
Knutsford
As a Barclays Digital Channels Processor, you will be providing first-class service and data entry to our corporate clients on simple and complex products and channels. Get this exciting opportunity to be joining our team to provide assistance to clients in the UK and around the world. In this role, you will also action requests for new channel applications, such as FileGateway, Cash & Cheque, BACS, Direct Debits, SWIFT, and more.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally can request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Taking care of data entry of new product sign ups and amendments for clients
- Providing expert knowledge of systems and processes
- Working closely with Client Service teams
- Seeking client feedback and resolve complaints
- Finding ways to improve how clients or Barclays operate
- Supporting testing of new or updated product
What we’re looking for:
• Ability to grasp new concepts quickly
- Self-motivated and results-focused individual
- Ability to meet/exceed targets and work under pressure
Skills that will help you in the role
• Accuracy in data entry
- Solid attention to detail
- Exceptional communication skills - clear and concise
Where will you be working?
The Barclays Technology Campus, just outside Manchester, based in Knutsford, is our transatlantic tech command centre for information security in the UK. It’s the vital strategic powerhouse behind our global operations. Radbroke is a place where big ideas become realities. Where the talent in the world can build careers full of scope, variety and reward, by creating the technical solutions that meet today’s demands, answer tomorrow’s questions and redefine the future of finance.
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