Position Overview & Specifications

Bandai Namco Amusement Europe Limited

Job Title: Field Service Engineer

Reporting To: Regional Service Manager

REQUIREMENTS AND DUTIES

▪ To be responsible for the servicing, maintenance, delivery, collection, rotation and monetary collections for all types of games sited within a specific area.

▪ To concentrate on, cement and develop the company’s business with its existing major customers and any other additional organisation with which the company develops a significant future business relationship.

▪ To communicate regularly with your Regional Service Manager and to work to the rota as laid down by him on a monthly basis.

▪ To represent the company in both manner and appearance befitting the role.

▪ To assist with and in some cases organise the installation of multi-game sites.

▪ To deal with customer’s technical or mechanical queries.

▪ To provide regular maintenance and service cover where directed and to ensure that all machines and sites within area of responsibility are maintained to the highest standard, both technically and in appearance.

▪ To complete service logs and/or call reports as directed.

▪ To attend at any national sites for whatever reason as requested.

▪ To complete part-manufactured games as required.

▪ To refurbish and repair all types of games and other products as required.

▪ To load/unload and store coin-operated machines and to ensure due care and proper handling of stored machines and maintain tidy storage of machines and parts.

▪ To ensure that the company vehicle is kept in a clean and tidy manner.

▪ To perform such other tasks as may be reasonably requested by the Company to meet its on-going requirements.

Job Types: Full-time, Permanent

Pay: £26,000.00-£30,000.00 per year

Benefits: