Position Overview & Specifications

Experienced supervisor required for a popular town centre bar & restaurant.

Established back in 2000, Avanti re-openned in summer 2021 with brand new owners and a great new team. As we continue to grow and expand our operations, we want to strengthen our team.

Experience of the following duties would be ideal...

Delivering exceptional service at all areas of the business including welcome/host, at-table and within a busy bar.
Leading and supervising a team operating on different floors/areas.
Managing a smooth food-order and service flow to maximise customer satisfaction.
Upselling, add-on selling and maximising potential revenue per head.
Handling customer satisfaction and delivering timely & efficient internal communication, including +ve & -ve feedback from customers.
Optimising bookings through online platforms such as OpenTable.
Delivering and hosting events such as tastings, celebrations and parties.
Running promotions & special offers.
Stock management including stock-assesment, ordering, deliveries and allocation.
Customer communication via telephone, email & messenger services.
EPOS & cashing up including maintaining and recording of key performance measures.
Experience using office packages such as Excel and Word would be an advantage. As would any experience in social media.
Maintaining all applicable health, safety and legal requirements. Ensuring a safe and clean environment for customers and team members.
Retail experience would also be beneficial as we will be opening a store in the near future.

Job Types: Full-time, Permanent

Salary: Up to £30,000.00 per year

Benefits: