Position Overview & Specifications

The main purpose of the role is to maintain high levels of customer service through on-site attendance installing, commissioning & servicing systems. You shall develop and sustain excellent customer relations, whilst providing first class technical support for planned and reactive resolutions.

Job Role

Installation and commissioning of Smart Home, Home Cinema, Audio Visual and Networking equipment
Carrying out small works installations including configuration and commissioning of new equipment, and client project hand overs
Fault finding and troubleshooting on and off-site
Interpretation of AV schematics and construction drawings
Attending on-site co-ordination meetings if required
Maintaining accurate up-to-date installation records
Reporting to the Project Manager and representing them in their absence
Liaising with other internal departments, clients and contractors
Commitment to safe working practices and maintaining Health and Safety requirements
Provide support to Trainee/Junior AV Engineers
Administration, as required, to support the role
Attend training courses, as necessary

Knowledge and Experience

Minimum 5 years’ experience within the AV/Home Automation Industry
Possess a good underpinning technical knowledge of IT Networks, Electronics and Audio Visual Systems
Competent knowledge and experience of related equipment and systems, including; Control4, Ubiquiti, Rako and Lutron
Competent to a good level of computer/IT literacy
Excellent communication skills both verbal and written, and be able to communicate professionally at all levels with clients, professional teams, site management and contractors
Professional and approachable attitude to clients, contractors and other members of the team
Ability to plan, organise, prioritise and work under pressure is essential
Ability to work as part of a team as well as independently
Ability to think laterally, finding an appropriate solution to fulfil an application
Ability to work to the highest quality standards with attention to detail, ensuring that we complete our work thoroughly and never walk away from a problem
High personal standards of presentation
Excellent time keeping
Full UK Driving Licence

Salary £35,000.00 to £45,000.00 (dependent on experience) + Package, including performance related bonus.

Additional training provided.

Please email your C.V. with a covering letter to hugh@atlantisavsolutions.com

Job Type: Full-time

Salary: £35,000.00-£45,000.00 per year

Benefits: