Position Overview & Specifications
Responsible for resolving customer issues across our range of telecoms platforms and MS365. Full training will be given. Based primarily at our office and at customer sites.
Experience of one or more telephone systems (PBX or cloud), installation and customer support required.
Networking experience preferred.
Job Types: Full-time, Permanent
Salary: £21,000.00-£37,000.00 per year
Benefits:
- Company car
- Company events
- Company pension
- Employee discount
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bromsgrove, Worcestershire: reliably commute or plan to relocate before starting work (required)
Application question(s):
- REQUIRED: Which hosted or on-premise telephone system(s) have you previously supported / configured / installed?
Experience:
- 1st and 2nd line customer support: 1 year (required)
Licence/Certification:
- UK Driving License (required)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
- 25% (required)
Work Location: In person
Reference ID: 2023-Telecoms
Expected start date: 01/08/2023