Position Overview & Specifications

The Role

Customer Service Advisor - Wigan - £21,715.20 per annum - Full-Time (40 hours per week)
We are looking for a Customer Services Adviser who will be the face of our business, bringing outstanding customer service You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of all, you'll join a company that takes pride in its people. As a Customer Services Adviser, you will contribute to a passionate and friendly team working in a fast-paced setting. You"ll get given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go beyond the plate.

Could you bring your spark to our Team? Here's what you need to know before applying:

Your key duties will include:

Serving customers ensuring they receive an easy and seamless tailored experience over the telephone taking inbound calls.
You will provide exceptional customer service via telephone and email
Working on the live webchat to help and support our customer issues
Being informed about services and helping customers with natural service

So, could you be the Ideal Candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride? Are you able to take initiative and make choices that are right for the customers? Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills. You will be someone who possesses the skills to work under pressure. So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today. We'd love to hear from you. We'll ensure you are rewarded for all of your hard work, which is why we offer a competitive benefits package. This includes but is not limited to: