Position Overview & Specifications

ALTIDO helps property owners let their property out on a short-term basis providing a flexible, safe and secure income stream and a fantastic experience for guests looking for a change from the sterile uniformity of a hotel. A service designed for London, Lisbon, Milan and Edinburgh. The role is based in our HQ in London but not 100% based in the office as you are required to travel around London to execute errands.

We are a hospitality business first and foremost thus we invest heavily in working with our clients to boost the desirability of their properties and provide a tailored experience for each carefully chosen guest. Our guests and clients alike benefit from a hands-on, personal experience with 24/7 support and concierge service.

Are you a problem-solver, a team player and an innovator? Do you have a can-do attitude and give your all to any task? We are looking for someone like you to join our exciting, fast-growing business in a role that has the potential to develop into a key position.

You will be a key member of the Operations team - Inspecting and getting properties guest-ready, basic property maintenance (if you know how to use a screwdriver / change a bulb / assemble IKEA furniture you’re almost good to go), running around London to meet guests or contractors and generally assisting our amazing operations team. A positive attitude and a great sense of humour are key traits to possess in this role. The role is not office based.

This role is self employed at £100 per day rate, you may be provided with a company card for expenses with receipts to be provided to us but this does not include travel.

Key Responsibilities

Working alongside the Operations team to troubleshoot urgent matters
Greeting and checking-in guests whilst upholding our high standards of customer service
Basic ad hoc duties, delivering items and helping guests or clients
Helping with basic admin in the office when needed

Requirements:

To resolve problems and find solutions with minimal supervision
To apply excellent customer service when welcoming guests or resolving their issues
To work as part of a team and communicate verbally and written with remote teams
Some basic maintenance skills is a plus
We are looking for candidates available for immediate start

Working Hours