Parts Telesales Advisor - Ford Coventry

Location Coventry Working Hours Full time - 5 day working week Salary Competitive + OTE Closing Date 31/03/2023 We are currently seeking a Parts Telesales Advisor to join our Ford dealership in Coventry. Reporting to the Parts Manager the Telesales Advisor is responsible for professionally representing the Ford brand and building and maintaining strong and lasting relationships with new and existing customers, whilst achieving allocated sales targets. The role also carries the responsibility for being a brand champion, demonstrating and providing expert knowledge, advice and support when engaging with customers. Key activities will include:

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  Achieve personal KPI‘s and revenue objectives with target customers
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  Accurately identify parts to meet the customer sales requirements
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  Utilise all product promotions effectively to achieve specific targets set
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  Identify and leverage potential sales opportunities within customer base
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  Maintain own product knowledge and awareness of competitor activities

Skills you will require:

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  A passion or interest in the automotive industry
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  The ability to provide an exceptional customer service experience
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  The drive to achieve individual and team based sales targets on a weekly and monthly basis
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  Excellent attention to detail and accurate record-keeping
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  Be IT literate, preferably with a good working knowledge of Excel, CDK/Kerridge experience desirable
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  Have a good working knowledge of Electronic Catalogues

What is in it for you?

• Highly competitive salary
• Full training and support to help you immerse yourself in the role and Allen Motor Group values
• 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service (Pro rata for part time employees).
• Discounted MOTs, Service & Parts.
• Recommend a Friend Bonus
• Life Assurance Benefit
• Allen Motor Group Contributory Pension Scheme
• BEN – Employee Assistance
• Excellent development opportunities to learn & grow with Allen Motor Group
• Role dependant – tool box insurance /company car scheme