Position Overview & Specifications
JOB PURPOSE
To prepare, cook and present food quickly and efficiently, with the key aim of delivering quality food to our guests to brand specification and within brand standard timings.
DUTIES & RESPONSIBILITIES
Our Guests
- Prepare, cook and present food quickly, safely and efficiently to brand standard.
- Communicate and work well with the guest service team to ensure the delivery of great quality food and guest service.
- Deal with guest queries and complaints quickly and professionally
Our People
- Support the team by helping out others when required e.g. glass washing. Involved in and contribute at team meetings.
Our Practices
- Take pride to ensure the kitchen and back of house areas, including backyard and team toilets / changing areas are clean, hygienic and tidy, at all times.
- Set up and closedown the department to brand standard including stock rotation and prep and par processes.
- Complete daily and weekly cleaning tasks.
- Keep up to date with current promotions and new products.
- Work safely with kitchen equipment and report any maintenance issues to the manager.
- Complete all appropriate company documentation, due diligence records and key tasks, on every shift.
- Maintain personal knowledge by completing in-house training, online eLearning and workbooks.
- Always adhere to all brand standards, company policies and procedures.
- Carry out management team requests and brand instructions.
COMPETENCIES & BEHAVIOURS
Guest Obsessed
- Acts with the guest in mind and goes the extra mile.
Win With Our People
- A supportive, hard working and positive individual with a ‘one team’ attitude and outlook.
Drive for Results
- Driven to exceed business targets for self and team balancing the need for results and quality standards.
Communicating with Clarity
- Communicates clearly and articulately and adapts communication style to suit their audience.
Handling Pressure & Problems
- Operates well under pressure, using initiative and remaining positive when confronted with problems.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 15-40 per week
Salary: £11.00-£13.00 per hour
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Store discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Work Location: In person