Position Overview & Specifications

JOIN OUR TEAM

At Myst West Lounge we believe our people are our biggest assets and understand the value in putting them first. We are passionate about the hospitality industry and always on the lookout for new talent to join us......

Please contact Mr Jay - 07898 645 836

What you'll be doing...

Reporting to the Lounge Manager, you can expect your working day to include (but not limited to) the following:

Make guests feel comfortable and enhance guest experience
Anticipate guests needs and exceed their expectations
Deliver food & beverages and Shisha equipment from kitchen, bar and Shisha room to guests in a timely matter
Work in the day-to-day operations of the Lounge & restaurant to ensure compliance with all policies, procedures, standards and aiming at satisfying and exceeding our guest’s expectations
Taking, preparing, and serving orders varying from soft drinks, cocktails to coffees to Shisha
Resolve customer complaints promptly and according to our standards
Making sure that all serving & FOH equipment are clean, well maintained and meet all hygiene, health and safety regulations paying special attention to possible health hazards and code violations
Maintain cleanliness of the fridges, dishes and overall bar and restaurant furniture
Act like the ‘Host’ of the Lounge and follow the Company procedures

WHAT WE OFFER