Position Overview & Specifications
Location: National
Salary: Competitive + Benefits
Working Hours: 37.5 per week (Monday to Friday)
Contract: Full time, Permanent
Role-Grade: 3A
Project Manager
Agilico are a fast-growing technology business. Our aim is toprovide high quality solutions tailored to individual customer requirements.
We are passionate about our staff and we are looking for an energetic and highly motivated Process Improvement Manager with a can do attitude to join our customer service team.
Candidates must be enthusiastic, willing to learn, keen to make a difference and be passionate about helping resolve customer issues.
Key Responsibilities
- This is a broad-ranging project managementrole, critical to the success of this service delivery function.,
- Process Mapping ability to document and define current processes across various business functions and streamline to enable business efficiencies
- Project Management using Prince2/Agile project life cycle to effectively document, plan and execute a range of internal projects in line with corporate strategy
- Resource planning - working in closecollaboration with internal stakeholders to identify and align projectdeliverables with the adequate resources
- Woking as part of the PMO team to supportboth individual and team development needs
- Co-ordinate and liaise with colleagues tosupport a great service to internal and external clients.
- Effective communication at senior level,presenting progress, risks and mitigations, benefits
- Schedule and coordinate internal andexternal meetings that balance consensus building with decision-making; documentand communicate outcomes/actions.
Required Skills and Experience
- Proven previous relevant experience in asimilar role within the managed print space or providing solution-basedproducts from similar industry would be advantageous
- Proven previous experience in managingprojects within CRM, ERP, finance platforms
- Excellent MS Office (Word, Excel,PowerPoint, Visio and Project) skills essential
- Prince 2 / Agile Project Management skillsor equivalent
- Lean 6 Sigma or equivalent
- Excellent communication skills
- Time Management skills
- Team Player
- Driving License
- Excellent levels of spoken and writtenEnglish
- The ability to communicate and interpret issues
- Excellent attention to detail
Benefits
- A highly competitive basic salary and commissionpackage
- Extensive training and on-going supportacross the entire Agile product portfolio
- 23 days holiday rising to 28, plus bankholidays
- Voucher and Discount Hub
- Healthcare Cash Plan
- Company bonus scheme
- Cycle to work scheme