Position Overview & Specifications

Description

AFG INVEST LTD are currently recruiting for an Account Manager to work in a dynamic, interesting and fast paced company, they are truly one of a kind in the management. The business is expanding, and they are looking for an enthusiastic, confident, and professional individual. You will be responsible the effective management of all existing accounts.

We work with high profile business and VIP’s and will ensure that each customer is given a high level of service and professionalism.

Role

Effective management of customer accounts, anticipating customer requirements, meeting expectations and building effective relationships in order to grow the business
Proactive customer management and contact at all levels, delivering high levels of customer service and cultivating profitable long-term relationships with corporate customers.
Working to develop existing business and maintaining the accounts looking at areas of growth within these.
Operating as the lead point of contact for all matters specific to allocated accounts
Building and maintaining strong, long-lasting customer relationships and carrying out review calls/meetings in line with customer
Driving growth of existing accounts through greater penetration & conversion to solus deals
Reporting on trends within customer performance
Monitoring payment performance and escalating any issues promptly to minimise exposure to the business, identifying customers at risks proactively through intelligence and monitoring
Appraising the commercial viability of a business within allocated accounts
Assessing commercial impact with complex customer issues and brokering a solution
Presenting quotes to customers and negotiating terms

Experience