Position Overview & Specifications

365 People are looking for an Operations & Transport Co-ordinator to join our client based in LE3.

This is a permanent role paying £27,500 per annum.

Shift pattern is 10:00-18:00 Monday-Friday which is a 35 hour working week with a 60 minute unpaid break per day.

PRIMARY RESPONSIBILITIES: To maintain the administrative processes within the Transport Department and organize the Company’s outbound deliveries thereby making a measured contribution to the Company’s performance and profitability.

SUMMARY OF DUTIES AND RESPONSIBILITIES:

1. To administrate and produce all necessary paperwork relating to Warehouse Pick & Pack process, including –

 Order Assembly

 Picking Sheets

 Dispatch Notes

 Courier Labelling

2. To administrate the Transport Management System including –

 Capacity and route planning

 Data uploading

 Route arrangement / preparation

 Manifest production

3. To monitor Order Acknowledgements to ensure the following –

 Appropriate delivery modes are allocated

 Booking-in is completed as required

 Any potential issues are reported and managed

4. To monitor and update courier portals with outgoing delivery information.

5. To investigate Customer Complaints relating to the Operations Department and instigate claims as required. Including the collation of all paperwork and 3rd party information.

6. To assist in the collating and management of reporting paperwork and data including –

 Vehicle Inspection Reports

 Fork Lift truck Inspection Reports

 Tachograph Data

 Maintenance and Damage Reports

 Service and Contractor Information

 Fuel Card Management

 Waste Collections

7. Assist in the upkeep of Daily, Weekly and Monthly compliance and performance reports.

8. Maintain an Approved Contractor and Operational Supplier Register.

9. Liaise with internal departments to ensure Customer satisfaction is prioritized.

10. Liaise with internal departments and external providers to ensure the System is maintained. Working towards data-first principals to ensure we can remain system driven.

11. Liaise with external providers to ensure Customer satisfaction is prioritized.

12. General administration relating to the complex workings of the Operations Department, which may include –

 Order/Delivery Management

 Transport Management

 Pick & Pack / Warehouse Upkeep

 Returns and Collections

13. Any other reasonable duties requested by Management.

If you are interested in this role please apply with your CV

Job Types: Full-time, Permanent

Salary: £27,500.00 per year

Benefits: